When will I receive my order?
If you place an order on weekdays (Monday to Friday) before 8:00 PM, it will be processed the same day. Within Belgium and the Netherlands, your package is typically delivered the next working day. For shipments to Germany, we estimate a delivery time of 2 to 3 working days. Ordering from another European country? You can contact us at info@blinqcare.com for the exact delivery time to your location.

Do you also ship to other European countries?
Yes, we deliver our products throughout Europe.

I received a wrong or damaged product. What should I do?
Contact us within 14 days of receipt at info@blinqcare.com. Please include your order number, a clear description and a photo or short video of the problem.

Can I still change or cancel my order after placing it?
Because we pack orders automatically to guarantee fast delivery, it is usually not possible to change or cancel an order. Contact us as soon as possible at info@blinqcare.com to check the status.

Did you purchase your blinq product through an authorised external retailer or partner platform?
For returns and refunds, please follow the return policy of the store where you purchased the product. We can only process refunds for orders placed directly on our official webshop.