Trescom BV (hereinafter: "blinq") respects your privacy and processes personal data in accordance with the General Data Protection Regulation (GDPR).

1. What data do we process?
We process the data you leave when placing an order or visiting our website, including: name, address details, email address, phone number, payment details and your IP address.

2. Legal basis and purposes of processing
We process your data exclusively for the following purposes:

• The execution of the purchase agreement (processing and delivering your order).
• Complying with legal (tax) obligations.
• Improving our services and website experience.
• Marketing communications, only when you have given explicit consent.

3. Sharing with categories of third parties
To correctly process your order, we share your necessary data with carefully selected categories of partners:

• E-commerce platforms and marketplaces (for the technical management of your order).
• Logistics partners and transport services (for delivering your physical package).
• Payment service providers (for the secure processing of your payment).
• Web analytics, statistics and digital marketing services (to analyse behaviour on our website anonymously).
• External software suppliers for email communication (for sending order confirmations or newsletters).

4. Retention period
blinq deletes or anonymises your personal data as soon as it is no longer necessary for the purposes for which it was collected. To determine the exact retention period, we apply the following legal and operational criteria:

• The duration of your active commercial relationship.
• The need to retain your data in connection with the (lifetime) commercial product warranty you have activated.
• Compliance with legal, tax and administrative obligations (such as the statutory seven-year fiscal retention obligation for transaction and invoicing data).
• Whether retention is advisable in light of our legal position (such as with regard to applicable limitation periods, possible disputes or legal claims).

5. Your rights
You have the right at all times to view, correct or have your personal data deleted. You can also object to processing or request data portability. You can submit a request to info@blinqcare.com. In addition, you have the right to file a complaint with the Belgian Data Protection Authority (GBA).

6. Processing of product ratings and reviews
If you choose to write an online review about our products, blinq processes the data you provide (such as your email address, any nickname, location and the content of your experience). We process this data on the basis of our legitimate interest in continuously evaluating and improving our products and services. In addition, blinq reserves the right to proactively contact you by email based on your submitted review to offer support if you are dissatisfied with your purchase, or to comply with legal obligations regarding product safety and quality monitoring. To protect your privacy, we advise you to use a pseudonym or nickname when posting a review instead of your real name.